Employee Relations Investigator - San Jose

Join Our Team as an Employee Relations Investigator at Axiom

Location: San Jose, CA (4-5 dpw in-office)

We are seeking an experienced Employee Relations Investigator to support our technology client team. In this role, you will lead full-cycle workplace investigations for a fast-paced global SaaS/technology company, ensuring issues are handled thoroughly, fairly, and in compliance with applicable laws and internal policies. This is an existing vacancy.

Responsibilities:

• Manage end-to-end employee relations investigations from intake through closure, including triage, scoping, interviews, evidence review, findings, and recommendations.
• Handle a portfolio of 6–8 complex matters at any given time, with an expectation to close most cases within approximately 30 days.
• Investigate a wide range of concerns, from interpersonal "he said/she said" conflicts to complex, multi-party matters, including Title VII and other EEO-related cases.
• Draft clear, well-structured investigation reports and partner closely with Legal, HR, and business leaders on outcomes, remediation, and risk mitigation.
• Maintain accurate case documentation, tracking, and metrics; contribute to continuous improvement of ER investigation processes and protocols.
• Provide guidance to HR and managers on investigation best practices, policy interpretation, and issue resolution.
• Stay current on employment and anti-discrimination laws, internal policies, and investigation best practices.

Qualifications:

• 10+ years of hands-on employee relations and workplace investigations experience.
• Demonstrated experience handling complex and sensitive matters, including discrimination, harassment, retaliation, and policy violations.
• Experience in a fast-paced technology or SaaS environment strongly preferred.
• Proven ability to manage multiple high-volume, high-stakes cases simultaneously under tight timelines.
• Exceptional interviewing, fact-finding, documentation, and written communication skills.
• Bachelor’s degree in Human Resources, Business, or related field; advanced degree or relevant certifications (e.g., PHR, SPHR, SHRM-CP/SCP) a plus.
• Willing to work on-site in our client's office in San Jose 4-5 days/week.

Preferred Skills:

• Prior in-house experience as an Employee Relations or HR Investigator at a global or rapidly scaling organization.
• Familiarity with multi-jurisdictional employment law and cross-border investigation considerations.
• Experience using case management and HR systems to track investigations and generate reporting/insights.

Compensation:

The estimated total compensation for full-time Axiom attorney roles is $104,500-325,000 per year and for non-attorney roles is $64,000-309,750 per year. Compensation decisions are based on various factors, including, but not limited to, experience, skills, certifications, location, and business needs.  Employees may be eligible for additional benefits, including health, dental, and vision insurance; paid holidays and PTO; flexible work arrangements; and professional development opportunities and tools.

About Axiom:

For over 25 years, Axiom has pioneered the alternative legal services industry, now serving more than 1,500 legal departments globally with our unique blend of world-class legal talent and advanced AI tools, delivering innovative solutions ranging from that combine top-tier talent with cutting-edge technology. We tackle complex legal matters across 12 practice areas for clients ranging from Fortune 100 to SMBs, empowering our legal professionals to engage in meaningful work that advances their careers. Our Talent NPS score of +71% and our Client NPS score of +64% highlight our commitment to excellence (Reported scores were Axiom’s average for 2025 – the legal industry average NPS score is +35%). Join our forward-thinking community where you’ll keep your career dynamic and multi-faceted, be part of a company that values agility, collaboration, and excellence, and love both the law and your life.

Learn more about life at Axiom. 

Axiom is the global leader in high-caliber, on-demand legal talent. Covering North America, the UK, Europe, and APAC, we enable legal departments to drive efficiency and growth and meet the demands of today’s business landscape with best in class alterative legal services.  

Diversity is core to our values and we are proud to be an equal opportunity employer. Axiom ensures equal employment opportunity in recruitment and employment, without discrimination or harassment on the basis of race, color, nationality, national or ethnic origin, religious creed or belief, political opinion, sex, gender, gender identity, gender identity status, pregnancy or maternity, age, disability, alienage or citizenship status, marital (or civil or other partnership recognized by law) status, genetic predisposition or carrier status, sexual orientation, military service, or any other characteristic protected by applicable law. Axiom prohibits and will not tolerate any such discrimination or harassment.

Upon request and consistent with applicable laws, Axiom will provide reasonable accommodations for individuals with disabilities who require accommodations to participate in each stage of the recruitment process. To request an accommodation, please contact benefits@axiomlaw.com.

Axiom respects your privacy. For an explanation of the kind of information we collect about you and how it is used, our full data privacy notice is available here.   

Employment with Axiom may be contingent upon successful completion of a background check, providing proof of identity, and possessing the necessary legal authorization to work. In the U.S., pursuant to the San Francisco Fair Chance Ordinance, NY Fair Chance Act, and Los Angeles Fair Chance Initiative, we will consider for employment qualified applicants with arrest and conviction records.  

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