Payroll and Benefits Manager

WHO WE ARE

HomeRise believes that home has the power to stabilize a person’s life. Built on a simple - but powerful idea called supportive housing, we provide people experiencing homelessness with a place to call home combined with support services, like mental health services and job training, so they can rise up and transform their lives. We organize our residents and supporters to advocate for local and state policies, like affordable housing, to help people still on the streets or at risk of homelessness. Together, we’re building a new future for our neighborhoods and the city we love.

BENEFITS

HomeRise provides an excellent comprehensive benefits package including: 100% employer-paid employee healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance; FSA childcare, medical and commuter benefits options; 403(b) retirement investment opportunity with employer match; Employee Assistance Program; paid on-the-job training, career advancement within a growing organization and professional development opportunities with an annual Education Benefit that includes paid time off. We also include PTO (2 weeks accrued for the first 12 months and 3 weeks accrued from 13-36 months of continuous service); 14 paid holidays with one floating day for your birthday, and of course, sick time accrual. Other advantages of working for us are: Employee Referral Program, our HERO Award recognizing outstanding performance in the line of duty, sabbatical leave after 5 years of service and a 45-minute paid lunch period per shift.

POSITION OVERVIEW

The Payroll and Benefits Manager (PBM) is responsible for the organization's full-cycle payroll processes and payroll systems as well as employee health and welfare benefits administration. The PBM generates, monitors and QAs mandated state, federal, and county payroll reports and tracks and implements changes in payroll law. Primary responsibilities include full-cycle payroll and biweekly payroll transactions, production of monthly, quarterly, and annual reporting, and day-to-day communication regarding timesheets, time off and other compensation matters with various departments and employees. On the benefits side the PBM leads the Health & Welfare benefits program implementation and serves as the point of contact for employee questions about all benefit programs including the retirement savings plan. You will be required to maintain a collaborative working relationship with key stakeholders including external service partners, HomeRise Finance department staff and other department heads, and to maintain open, consistent communication within the Human Resources department. Successful performance of the work requires considerable knowledge of the payroll full-cycle process and practices, employee benefits administration, and the ability to exercise sound independent judgment within established guidelines. You will maintain in-depth knowledge of all employee benefits and assist the Head of People and Culture in administering the medical, FSA, dental, short- and long-term disability, life & AD&D, COBRA, and 403(b) plans.

ESSENTIAL FUNCTIONS

• Manage day-to-day payroll transactions and communication in coordination with various departments and employees. 
• Process payroll on a biweekly schedule using Paylocity HRIS.
• Manage full cycle payroll, including maintaining related records, filing tax reports and voluntary deduction reports, and processing involuntary deductions such as levies and garnishments.
• Reconcile & process timesheet corrections, as required.
• Prepare payroll-related accounting transactions and data export files to ensure accurate and successful integration with HomeRise accounting system(s) and support for audit requirements.
• Maintain and update payroll-related procedures and documents.
• Maintain and update active employees’ payroll/benefit information.
• Serve as the primary internal point of contact for HomeRise's insurance broker, collaborating closely on annual plan designs, renewal strategies, program implementation and changes as well as complex issue tier escalations.
• Answer benefit-related questions as required by employees.
• Coordinate the Annual Open Enrollment Process under the direction of the Head of People and Culture.
• Participate in biweekly New Hire Orientation sessions to educate new hires about Payroll and Benefits as necessary.
• Review and reconcile benefits invoices (Health, Dental, Vision, FSA/Commuter, Life, and Disability).
• Manage the monthly billing, auditing, and premium reconciliation for all voluntary insurance policies (e.g., Aflac, supplemental life), ensuring deduction amounts match vendor invoices perfectly.
• Prepare and file monthly, quarterly, and annual government-mandated reports (HCSO, BLS, etc.).
• Assist with the implementation of payroll-related projects, audits, and financial reports as needed. 
• Manage and audit the employee Missed Punch workflow, ensuring all modifications are submitted through Paylocity’s Punch Change Request feature and verified by supervisors.
• Work closely with program directors to ensure payroll is properly set up and maintained, and staff cost allocations are correctly applied; prepare special reports for management as needed. 
• Participate in the ongoing development and improvement of the payroll system processes and accuracy, as well as the efficient administration of employee benefit plans. 
• Create and maintain an atmosphere that will foster an “open door” policy to improve employee communications and satisfaction.
• Other duties as assigned by the Senior HR Business Partner and/or Head of People and Culture.

QUALIFICATIONS

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• SHRM certification is strongly preferred.
• Minimum of 4 years of payroll and benefits management experience.
• Proven experience managing data transitions, system optimization, and maintaining strict audit trails/personnel documentation within an HRIS environment (Paylocity preferred). 
• Experience processing payroll within a unionized environment, with a strong ability to interpret and apply Collective Bargaining Agreements (CBAs) to compensation and overtime.
• In-depth knowledge of CA labor laws, ordinances, and HR best practices.
• Experience with the administration of San Francisco Ordinances.
• Proven experience interfacing directly with external insurance brokers (experience with Sequoia platform/brokerage is a plus) to manage multi-site employer health plans.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Strong organizational skills and relentless attention to detail.
• Experience using MS Office Suite, highly preferred.
• Ability to build and maintain trust with staff and managers.
• Strong written and verbal communication skills.

POSITION DETAIL

• Location: 944 Market Street, 4th Floor | San Francisco, CA 94102
• Status: Full-Time / Exempt 
• Schedule: Generally, Monday through Friday, 9 AM - 5 PM
• Reports to: Head of People and Culture

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit at their desk for long period, use hands to finger for computer keyboard input, handle, or feel objects, tools, or controls; and reach with hands and arms. 

The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk up and down stairs, climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Mobility to use standard office equipment, including computer, vision to read printed materials, and a computer screen, and hearing and speech to communicate in person and over the telephone. 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. There are no unusual environmental conditions. Typically, the noise level in the work environment is usually moderately noisy. 

EQUAL OPPORTUNITY EMPLOYER

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. HomeRise is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breast feeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. HomeRise hiring policies require a background check for all applicants working directly with at-risk populations.