HR Business Partner, Home Care

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The HR Business Partner (HRBP), Home Care is a hybrid role that combines high-volume home care recruitment and team coaching with HR oversight of compliance and employee relations. This position leads full-cycle hiring for IOA’s Home Care division, supports recruiter performance, and collaborates with HR and operations teams on workforce planning, regulatory compliance, employee relations and engagement.

Our ideal candidate is a hands-on recruiter or HR generalist who thrives in a fast-paced, mission-driven environment, enjoys wearing many hats, and balances tactical execution with strategic thinking.

This is an exciting opportunity to shape organizational growth as we scale our services and expand into new territories.

Core Responsibilities

Recruitment Leadership

• Lead full-cycle Home Care Aide recruitment: sourcing, interviewing, onboarding
• Coach and support home care recruiters to drive consistent performance
• Develop and implement sourcing strategies to build a diverse and qualified pipeline
• Conduct New Hire Orientations and streamline onboarding processes
• Serve as subject matter expert for Guardian/HCA registration: manage delays, exemptions, and compliance
• Maintain recruiting dashboards and report key hiring metrics

Employee Relations & Compliance

• Partner with Employee Relations on coaching, investigations, and documentation
• Address HR-related field issues and escalate as needed
• Ensure compliance with labor laws, union contracts, and licensing/certification standards
• Monitor regulatory changes and support policy and practice updates

Strategic HR Partnership

• Support leadership in workforce planning and align recruitment with operational needs
• Identify hiring and retention trends; propose actionable improvements
• Strengthen SOPs, onboarding materials, and tracking systems to improve efficiency

Qualifications

• 3–5 years of experience in home care or high-volume healthcare recruitment (or other equivalent experience)
• Experience in HR or employee relations, ideally in unionized and/or regulated environments
• Familiarity with Guardian and HCA registration processes preferred
• Experience mentoring or managing recruiters preferred
• Proficiency with Workday or a comparable HRIS/ATS
• Bachelor’s degree preferred or equivalent experience
• Ability to travel within the Bay Area and Northern California (on-site 3x/week at various locations) and to others areas as needed dependent on future expansion

Key Attributes

• Process-oriented, resourceful, and collaborative
• Strong communicator who builds trust across teams
• Passionate about aging services and workforce equity
• Capable of managing competing priorities in a dynamic environment

COMPENSATION:

• Range: $102,920 - $121,000/annual

This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.

This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.