Human Resource and Payroll Specialist

Position Summary:

The HR and Payroll Specialist (HRPS) plays a pivotal role in ensuring the efficient and compliant management of human resources and payroll for the community steward programs.  The HR and Payroll Specialist (HRPS) is a dual-focused role critical to ensuring comprehensive administrative and operational support for community steward programs, encompassing accurate and timely recruitment, onboarding, payroll processing, precise employee record and data management, and various human resources functions. This role must work with various people from all socioeconomic backgrounds and focus on customer service excellence.  The HRPS must understand payroll regulations and HR best practices and have excellent communication and problem-solving skills.

Designated Teams: Circles, Projects, and/or Initiatives

• Shared Services
  • HR and Operations
• Community Stewards
  • Community Development
    • Beautification Ambassadors
    • Safety Ambassador 
    • Little Town Library 
    • Neighborhood Messenger 
    • Teacher Assistant 
    • Cool Buddy
  • Experience Team
    • Event Crew 
    • Hype Team
  • Economic Development
    • Wealth Generation 
  • Neighborhood and Commercial Development
    • Liberated Land Stewards
  • Other(s)

Team Responsibilities: 

• Liaising with team members concerning team roles, responsibilities, and areas
• Assisting in the planning and implementation of team projects and initiatives
• Helping to coordinate and manage project and initiative tasks and deliverables.
• Analyzing, presenting, and reporting on key performance indicators and progress
• Coordinating routine and non-routine tasks and activities, including, but not limited to, scheduling and documenting meetings, account and vendor management, and operations support, including administration and finance support.
• Performing other duties required to support Team roles and responsibilities. 
• Upholding Black Cultural Zone’s Vision, Mission, and Values
• Complete self-reviews, 360 reviews, and team lead reviews, if applicable, as a part of the semi-annual performance review process. 
• Participate in at least 5 hours of internal or external professional development opportunities each month on the designated professional development day and document the professional development opportunities you participated in. 
• Complete bi-weekly checks, monthly initiative success reports, folder management, and initiative, project, or operational area documentation each month on designated administrative days. 
• Meet with lead/steward monthly to discuss performance, using the C.R.E.A.T.E. values and role description as guides for the discussion.

Position Duties and Responsibilities: 

Payroll & Time Management Collaboration:

• Review and approve bi-weekly timesheets, including punch-in reviews and time confirmations via sign-in and attendance sheets, collaborating closely with the Program Specialist, HR, and Payroll Specialist.
• Process bi-weekly/semi-monthly/monthly payroll for all employees, ensuring accuracy of hours, deductions, and withholdings.
• Assist with grant allocations related to steward activities, ensuring accuracy and appropriate level of detail, in collaboration with the Program Specialist, HR, and Payroll Specialist.
• Respond to and resolve employee payroll inquiries and discrepancies in a timely and professional manner.

Human Resources Support:

• Assist with the Community Steward onboarding process for new hires, including preparing new hire paperwork and conducting initial HR orientations.
• Conduct I9 verification for all new Community Stewards, ensuring legal compliance.
• Maintain accurate and confidential employee records in the HRIS.
• Provide front-line basic support to Community Stewards regarding timesheets, login issues, general information access, and directing them to appropriate resources.
• Assist with benefits administration, including enrollment, changes, and answering employee questions.
• Support HR initiatives such as performance management, employee relations, and training and development.
• Generate HR reports and analytics as needed.
• Ensure compliance with all federal, state, and local employment laws and regulations.
• Provide general administrative support to the HR department.

Scheduling:

• Support the Program Specialist with shift schedules in Paycom, ensure optimal coverage, and adherence to program needs.
• Collaborate closely with the Program Specialist to understand program needs, operational requirements, and specific scheduling parameters.
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Dashboard, Documentation & Folder Management:

• Maintain the accuracy and integrity of the Community Stewards dashboard within Paycom or other designated HRIS/payroll systems, ensuring all employee data (e.g., active/inactive status, department, pay rate, benefits enrollment) is current and correctly reflected.

Skills, Knowledge, and Abilities

• Strong organizational and time management skills
• Detail-oriented and accurate
• Proficiency in HRIS systems, particularly Paycom
• Excellent communication and interpersonal skills
• Problem-solving and decision-making abilities
• Knowledge of employment laws and regulations

• Proficiency in Microsoft Office Suite

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field (or equivalent work experience).
• 2+  years of experience in a dedicated HR and/or Payroll role.
• Proven experience with payroll processing software (e.g., ADP, Paychex, Gusto, Workday, etc.).
• Strong understanding of federal, state, and local payroll and employment laws.
• Proficiency in HRIS systems and Microsoft Office Suite (especially Excel).
• Exceptional attention to detail and accuracy.
• Excellent organizational and time management skills with the ability to prioritize multiple tasks.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to handle confidential information with discretion and integrity.

Physical Demands: 

Essential functions of the position require the employee to use a telephone, work at a standard computer terminal and be able to follow reasonable ergonomic recommendations, sit for long periods of time, repetitive motions, stand, reach, lift and carry 20 pounds, and bend.