Human Resources Business Partner

About the Role

Reporting to the Director, People & Culture and serving as a key member of a People Team that supports approximately 250 animal-loving team members, the Human Resources Business Partner (HRBP) plays a critical role in strengthening organizational effectiveness. This role leads efforts in employee engagement, performance management, talent development and retention, learning and development, and employee relations excellence.

The HRBP collaborates on the design and implementation of innovative HR programs, policies, and initiatives while ensuring adherence to all federal, state, and local employment laws and regulations. As a trusted advisor, the HRBP partners closely with people managers across the organization to provide strategic guidance, build management capability, and support a positive and inclusive employee experience. The HRBP is also a trusted partner and sounding board for all employees across the organization. This is a hybrid position (four days in office, one remote).

Core Responsibilities

• Partner with the Director, People & Culture and the SVP, People on strategic initiatives, including talent development, goal setting, performance management, manager capability-building, succession planning, upskilling, and employee engagement programs.
• Build and nurture strong, trusted relationships with leaders and stakeholders across the organization to support business and people priorities.
• Coach and advise people managers on employee relations matters, performance improvement strategies, conflict resolution, and documentation best practices.
• Design, implement, and scale organization-wide learning and development initiatives, including training for new and experienced managers.
• Collaborate closely with the Benefits & Wellness Manager on leave of absence and  accommodation requests to ensure compliance and support employee needs.
• Lead ongoing improvements to new hire orientation and onboarding, ensuring a consistent and engaging experience for all new team members.
• Drive the annual engagement survey process, including campaign planning, data analysis, and partnering with leaders to develop meaningful action plans.
• Conduct exit interviews and analyze turnover trends, providing insights and recommending retention strategies to strengthen the employee experience.
• Lead and conduct employee relations investigations from start to finish and partner with in-house and external legal counsel on employee relations, compliance, and risk mitigation matters.
• Stay current on employment law, HR trends, and regulatory changes to ensure compliance and inform strong People team practices.
• Partner across functions to support effective organizational and system-wide change management efforts and manage priority HR projects from end to end.

Requirements

• 5 years HR generalist experience desired
• 3-4 years of experience with ER and employee investigations preferred
• Bachelor’s degree OR equivalent years of experience
• PHR, PHR-CA, or SHRM-CP certification preferred 
• Commitment to the mission, values, goals, and success of the SF SPCA
• Strong knowledge of California employment laws and requirements
• Proven ability to implement Human Resources best practices 
• Ability to quickly develop and sustain strong, trust-based relationships
• Excellent analytical, project management, organizational skills
• Honed presentation, facilitation, and conflict resolution skills
• Impeccable written and verbal skills
• Sound judgment and complete discretion 
• Desire to tackle challenging projects with limited timelines and bring them to successful completion
• Flexible and efficient time management and ability to prioritize workload
• Superb level of customer service
• Previous experience with HRIS and excellent computer skills in a Windows environment 
• Affection for animals, concern for their welfare and a willingness to accommodate animals in the workplace

Salary and Benefits:

The starting salary for this position depends on the depth and breadth of experience. The expected range is $110,000 - $126,000.  

Regular, full-time positions are eligible for a benefits package including 

• Paid Time Off and Holiday pay 
• Medical, Dental & Vision insurance 
• Life Insurance 
• Long-term Disability Insurance 
• 401k Retirement Plan and contribution matching 
• Student debt relief program 
• Pre-tax Commuter Benefits 
• Discounts on retail and pet supplies 
• Discounts on veterinary care at our SF SPCA Veterinary Hospital and Clinic 

The SF SPCA is an Equal Opportunity Employer. This job description reflects the assignment of essential functions and does not prescribe or restrict the tasks that may be assigned. The San Francisco SPCA is an at-will employer and may conduct pre-employment background checks and drug screening depending on the role.